Changing Linked Social Accounts

There are two possible areas where you can configure a social account in BrandChamp:

1) Links in your profile

Profile area

Profile link

Note: social links in this area are for display purposes only - we don't use the account you have listed here when we show you previews of your social posts. For that, see below.

2) Linked Accounts

Account area

In the "Account" area of your BrandChamp portal, you will see a "Linked Accounts" section. If you have previously use the "Pick from posts" feature in the app to show your previous posts, you will have been prompted to link a social account. Those linked social accounts will be displayed here.

If you want to change the linked account, see below for platform-specific instructions.

Instagram and Twitter

For these accounts you can remove the currently linked account by going to your account settings in the BrandChamp app and clicking to remove the account from the "Linked Accounts" section, as shown below.

After that the next time you click to pick a post you will be prompted to link an account again and you can choose the correct one.

If you cannot see the correct account, please make sure you are logged into the expected account on instagram.com or twitter.com in the browser before opening the BrandChamp portal.

Facebook

When you click to pick a post from Facebook the BrandChamp app will use whatever account you are currently logged into Facebook as in the browser.

So if you wish to use another Facebook account, ensure you are logged into that account in the browser first and then click the "Pick from my posts" button in BrandChamp. That should use the correct account.

Removing Facebook Access

If you wish to completely remove BrandChamp's access to your Facebook account, you can do so by visiting the Settings area in your Facebook account, going to "Apps and Websites", and clicking to remove access as shown below.